How Can We Help?
We're here to support you through your pet loss journey
We're Here to Help
Have a question about Tuckerly? Need help with your pet's memorial? We'd love to hear from you.
Quick Response Time
We typically respond within 24 hours.
Friendly Support
Our team understands pet loss and is here to provide compassionate assistance.
Your Privacy Matters
We never share your information and treat all inquiries with complete confidentiality.
Send Us a Message
Frequently Asked Questions
How much does it cost to create a memorial?
It's completely free! All features including unlimited photos, editing, and sharing are free forever. We believe everyone should be able to honor their pet's memory.
Can I edit my pet's memorial after creating it?
Yes! You'll receive an edit link via email that allows you to update your pet's memorial anytime. We're always free and always will be.
How long will my pet's memorial stay online?
Forever! We promise that all memorials will remain online permanently at no additional cost.
Can I create a memorial for a pet that passed away years ago?
Absolutely! We encourage you to honor pets from any time in your life. There's no time limit on love and memories.
What is a pet partner code?
Pet service providers — like veterinary clinics, shelters, and cremation services — can partner with us to offer memorials to their clients. If your provider gave you a code (like VET-1234), enter it during creation for special benefits.